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Chatbots: The New Tool in a Trader’s Toolbox

March 18th, 2019 No comments

Chatbots offer a new way for brokerage firms to engage clients, creating well-informed buyers.

Time is money, money talks and now, when it does, its voice is automated. Chatbots are not just for lazily skipping through songs on your favorite playlist anymore.

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How Are Chatbots Using AI to Talk Their Way into Enterprises’ IT Landscapes?

February 28th, 2019 No comments

There are at least two use cases.

The first one is an internal concierge, when robots help out with ordering stationary, arrange travel or help onboarding new employees. The more cloud solutions are in use by an enterprise, the easier the adoption of the tools, which simply interconnect many such systems (“integrations”). The key is of course public APIs of those systems. Otherwise it takes skill and time of internal development forces and certainly limits the global adoption of such tools as chatbots.

The second use case is customer support and pre-sale automation. Take a look at Intercom’s solution and trends. The main barrier here is the way the big data is stored and the technology available for a regular company to process and label it.

The reason is that the ML tools are still not that easy to use. We need it at the level that an ordinary IT person could use it like he or she uses bash scripts nowadays.

Another issue is regulation around the data (such as GDPR) scares many enterprises and they prefer to stick to the known solutions. It is hard to persuade such a company to move on with the cloud chatbot solution. And since many of the enterprises still don’t have ML as a core expertise, they can implement a rule-based chatbots at best. More often, this leads to poor performance and bad customer experience. Disappointed, such companies shelve such projects for some time, maybe even years.

However, with the great adoption of voice assistants we are bullish on conversational UIs including chatbots!

Evgeny Sorokin, SVP of Software Engineering

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Oracle JDK vs. OpenJDK builds comparison

February 8th, 2019 No comments

Intro

If you stay up to date on news from the Java community, you have heard that Oracle has changed their support model for Java.

According to Oracle website, Java SE 8 is going through the End of Public Updates process for legacy releases.  This means that Oracle will continue to provide free public updates and auto updates of Java SE 8, until January 2019 for commercial users and at least until December 2020 for personal users.

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Security Flaws in Trading Platforms

August 22nd, 2018 No comments

Nassim Nicholas Taleb, Antifragile: Things That Gain From Disorder

A recent report on security issues of popular trading platforms has attracted wide audience attention to this important aspect. Thanks to watchdogs Read more…

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How to achieve artificial empathy?

July 30th, 2018 No comments

artificial empathy

It is essential to understand, that not all software needs to recognize emotional tone and then act differently. The need for artificial empathy, for example, would be of little benefit when scheduling a meeting or looking up a recipe. There are, however, sensitive areas such as Read more…

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Making a Financial Chatbot

May 18th, 2018 No comments

Financial Chatbot

Chatbots are everywhere. But what is a chatbot? How can you build your own? In this article we describe several tools and techniques to get you started.

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Chameleon v.12 Release Notes

April 17th, 2018 No comments

The following release notes report a complete changelog from v.7 to v.12. 

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How to Use Chatbots in the Online Trading Industry

April 2nd, 2018 1 comment

How interactive agents with AI capabilities can help brokers to convert, activate and engage traders.

Financial companies are known to be mostly conservative, and currently their chatbots tend to offer semi-automated support services and basic information related to the account of the user, such as statements. Brokerage firms move slowly and typically limit their offerings to stock prices or general information about the markets.

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Time Machine for Java

February 15th, 2018 No comments

This article describes a tool developed to support unit-testing of time-dependent logic in Java applications. The tool helps control the quality of trading platforms, and other complex and/or concurrent systems.

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How to build a successful iOS application from Java code in two months

January 12th, 2017 No comments

The challenge

Enjoy a challenge? Our mission in early Spring 2016 was to develop a live prototype of the OTC flex-options trading application in a very short space of time. Join the Devexperts Mobile Development team on a journey of discovery as we set to work at finding the ultimate solution.

In a not so distant past it used to be the norm to essentially perform all trading operations manually – with a phone in one hand and a spreadsheet with your positions in the other. The teams’ overall goal was to automate current workflow allowing traders to monitor their options portfolio on the fly and simultaneously analyse risks.

Phase one of this exciting project involved developing a desktop application and a mobile solution – iPad app. Working closely with designers and the UI/UX team to implement as much functionality as possible, the overall achievement of delivering this comprehensive product on time was impressive. The project started in early April and had to be completed by the designated date in late May – and not a single day later. In total, the team had only had 6-8 weeks pure development time. Read more…