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Chatbots: The New Tool in a Trader’s Toolbox

March 18th, 2019 No comments

Chatbots offer a new way for brokerage firms to engage clients, creating well-informed buyers.

Time is money, money talks and now, when it does, its voice is automated. Chatbots are not just for lazily skipping through songs on your favorite playlist anymore.

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How Are Chatbots Using AI to Talk Their Way into Enterprises’ IT Landscapes?

February 28th, 2019 No comments

There are at least two use cases.

The first one is an internal concierge, when robots help out with ordering stationary, arrange travel or help onboarding new employees. The more cloud solutions are in use by an enterprise, the easier the adoption of the tools, which simply interconnect many such systems (“integrations”). The key is of course public APIs of those systems. Otherwise it takes skill and time of internal development forces and certainly limits the global adoption of such tools as chatbots.

The second use case is customer support and pre-sale automation. Take a look at Intercom’s solution and trends. The main barrier here is the way the big data is stored and the technology available for a regular company to process and label it.

The reason is that the ML tools are still not that easy to use. We need it at the level that an ordinary IT person could use it like he or she uses bash scripts nowadays.

Another issue is regulation around the data (such as GDPR) scares many enterprises and they prefer to stick to the known solutions. It is hard to persuade such a company to move on with the cloud chatbot solution. And since many of the enterprises still don’t have ML as a core expertise, they can implement a rule-based chatbots at best. More often, this leads to poor performance and bad customer experience. Disappointed, such companies shelve such projects for some time, maybe even years.

However, with the great adoption of voice assistants we are bullish on conversational UIs including chatbots!

Evgeny Sorokin, SVP of Software Engineering

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Oracle JDK vs. OpenJDK builds comparison

February 8th, 2019 No comments

Intro

If you stay up to date on news from the Java community, you have heard that Oracle has changed their support model for Java.

According to Oracle website, Java SE 8 is going through the End of Public Updates process for legacy releases.  This means that Oracle will continue to provide free public updates and auto updates of Java SE 8, until January 2019 for commercial users and at least until December 2020 for personal users.

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5 Unbreakable Mobile App Design Rules

September 26th, 2018 No comments

mobile app design rules

  1. Use the grid. The use of a grid makes a developer’s life much easier by helping arrange the core elements. It also assists setting the pace of the design with the aim of creating a consistent experience.
  2. Adapt to every screen size. Carefully consider the varying screen sizes an application may be used on, and test the main design layouts for all possible devices. A modular grid can be of great assistance here. It’s often difficult to predict what problems irregular screens may reveal.
  3. Check the contrast. The more attention you give to contrast the better. People frequently use mobile devices outside in bright sunlight.
  4. Stick to the guidelines of the platform (iOS Human Interface Guidelines and Material design). Although guides can frequently help end-users work in any application in a familiar environment, it’s always tempting to break the rules, because guides restrict creativity and do not always dictate the best ideas to solve a specific problem. When you have enough practice with guidelines, you will understand where it is possible to deviate from them for better UX. Until then follow the rules.
  5. Adhere to accessibility standards. One of the major accessibility standards these days is the size and location of tap areas, such as buttons or controls. Locate key interface elements where users can easily reach them with the thumb of the active hand.

By Stas Mikheenko, UI/UX designer at Devexperts

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Security Flaws in Trading Platforms

August 22nd, 2018 No comments

Nassim Nicholas Taleb, Antifragile: Things That Gain From Disorder

A recent report on security issues of popular trading platforms has attracted wide audience attention to this important aspect. Thanks to watchdogs Read more…

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How to achieve artificial empathy?

July 30th, 2018 No comments

artificial empathy

It is essential to understand, that not all software needs to recognize emotional tone and then act differently. The need for artificial empathy, for example, would be of little benefit when scheduling a meeting or looking up a recipe. There are, however, sensitive areas such as Read more…

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Understanding Trading Platform Deep White-Labeling

July 18th, 2018 No comments

White-labeling a trading platform generally seems like a brilliant idea. It means peace of mind and new efficiencies for the company buying into it, as no longer do you have to worry about developing, building and then maintaining and supporting your own platform; you simply take a system designed by someone else, add your brand to it and get on with your core business of trading, leaving the technological headache to your IT partner.

However, one reason brokers want to go all the way and develop their own trading platform Read more…

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2017 UI Trends in Financial Software Development

June 14th, 2018 No comments

Specialists in every field like to share their opinions on the current and upcoming trends and we’re no exception. In this article we elaborate on 2017 UI design trends and the impact they have in financial software development. The trends are illustrated with some great mock-ups from our portfolio.

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Making a Financial Chatbot

May 18th, 2018 No comments

Financial Chatbot

Chatbots are everywhere. But what is a chatbot? How can you build your own? In this article we describe several tools and techniques to get you started.

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Chameleon v.12 Release Notes

April 17th, 2018 No comments

The following release notes report a complete changelog from v.7 to v.12. 

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